Privacy policy

This policy is a draft for Red Dunes to check and confirm before the site goes live.

This policy explains what Red Dunes Tourism L.L.C does with the details you give us through this website. It is written in plain English on purpose.

Who we are

Red Dunes Tourism L.L.C, Majid Sultan Building, 1st Floor, Office 15, Al Muteena, Deira, Dubai, United Arab Emirates. We are the people responsible for the information described below.

What we collect

Only what the enquiry form asks for:

• your name
• your WhatsApp or phone number
• your email address, if you give us one
• the tour you are asking about, and a date if you have one in mind

That is the whole list. This site takes no payment, so we never see a card number, and there is no account to create.

Why we collect it

To answer your enquiry and, if you book, to arrange the trip: to quote you a price, confirm a date and tell the driver where to collect you.

Who sees it

Our own team. An enquiry is stored on this website and emailed to us. If you go ahead and book, your name and pickup point reach the driver and the camp, because that is how the trip runs. We do not sell your details and we do not pass them to anyone else.

How long we keep it

Enquiries are kept for as long as we need them to answer you and keep our own records. Ask us to delete yours and we will.

Cookies and tracking

At the time of writing this site runs no analytics, no advertising pixels and no tracking cookies. WordPress itself may set a cookie if you leave a comment or log in. If we add website analytics later, this page will say so before we do.

WhatsApp and phone

If you message us on WhatsApp or call us, that conversation sits with WhatsApp or with your phone provider under their own terms, not ours. We use what you tell us there the same way we use the form: to answer you and arrange your trip.

Your rights

Ask us what we hold about you, ask us to correct it, or ask us to delete it. Write to info@reddunestourism.com and we will deal with it.

Changes to this policy

If this policy changes, the new version appears on this page.